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Customer Service and Customer Satisfaction
There is immense competition going on in the industry. These ever increasing competition is forcing businesses to pay extensive attention to satisfy customers, by providing strong customer service. Customer service begins from the time of the introduction of the customer to the organization, selling the product, and providing service and following up regarding the service. Constant interaction with the customer is necessary and this requires to follow some general forms of tactics. Any organization cannot withstand the loss of customers in this fast track business world. Hence customer service and customer satisfaction plays a prominent role. This has enabled us to provide a regressive traiining program on methods of customer sservice and customer satisfaction.
